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Building Inspection/ Zoning Questions

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1. How do I schedule a building inspection?

Please call our building inspector, Tracy Johnson at (608) 444-0372.

2. What kind of projects require permits?

Please contact our building inspector, Tracy Johnson at (608) 444-0372.

3. How do I apply for a building permit?

You can find an application for a building permit here.

4. What do I need to have inspected during my project?

Please contact our building inspector, Tracy Johnson at (608) 444-0372.

5. Where can I find the zoning of a property?

Please contact the Village Administrator.

You can also find more information here.

6. How do I know if my property is in the floodplain?

You can search for you address here.

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Finance Questions

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1. What is the assessed value of my property?

Property information, including assessed values, can be found on the Access Dane website.

2. How can I get a receipt for property tax payments?

Receipts for real estate property tax payments, as well as tax payment history, can be found on the Access Dane website. Please note that payments made during December will not be posted on this website until the beginning of January; payments made in January will not be posted until early February. You may also contact Village Hall for a receipt (608-798-3241 or info@cross-plains.wi.us). 

3. How can I pay my tax bill?

First installments (or full payment) are made to the Village of Cross Plains on or before January 31 of each year. Payment options include:

1. Drop box or in person at Village Hall (2417 Brewery Rd)

2. Mail payment to PO Box 97, Cross Plains, WI 53528

3. Pay online (convenience fees apply)

Second installments are due on or before July 31 of each year. Payments are made directly to the Dane County Treasurer. 

4. How do I change the billing address on my tax bill?

Contact Village Hall to make a change to the billing address on your real estate tax bill (608-798-3241 or info@cross-plains.wi.us). Contact Associated Appraisal to change a billing address on a personal property tax bill (1-800-721-4157).

5. What is the Lottery Credit and how do I get it?

Information regarding the Lottery and Gaming Credit on your real estate tax bill can be found here. Forms can be found here.

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Footer - FAQs

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1. How do I get to Village Hall?

Village Hall is located at 2417 Brewery Rd. We are located above the Cross Plains Police Department.

2. What are the Village Hall office hours?

Village Hall is open Monday-Friday 7:30 am- 4:00 pm.

3. How do I contact a Village Department?

Please call the Village Hall at (608) 798-3241. Click here for a staff directory.

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General Questions

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1. How do I get to Village Hall?

Village Hall is located at 2417 Brewery Rd. We are located above the Cross Plains Police Department.

2. What are the Village Hall office hours?

Village Hall is open Monday-Friday 7:30 am- 4:00 pm. 

We are closed New Years Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve and Christmas Day.

3. How do I contact a Village Department?

Please call the Village Hall at (608) 798-3241. Click here for a staff directory.

4. How do I contact a Village Board member?

Please check out our Village Board page here.

5. When are the Village Board meetings?

Village Board meetings are held the 4th Monday of each month at 7:00 PM at the Village Hall.

6. How do I get on the Village Board meeting agenda?

Please contact the Village Administrator, who will then discuss the addition with the Village President.

7. When do the property tax bills come out?

Property tax bills are usually sent out the middle of December.

8. How do I license my dog/cat?

Please visit us at Village Hall. Effective for 2020, spayed females and neutered males are $15 for each license ($13.75 for Dane County; $1.25 for Village). Otherwise, females and males are $20 per license ($18.75 for Dane County; $1.25 for Village). Licenses will not be issued without proof of rabies vaccinations.  Licenses must be renewed annually.

9. Where can I find the answers to my frequently asked questions?

Use the FAQ's module to find answers to the questions that you ask the most. Or call us at the Village Hall (608) 798-3241.

10. How do I report a concern to the Village?

You can call us at (608) 798-3241 or send us an email at: info@cross-plains.wi.us

11. How do I apply for a liquor license?

Please come to the Village Hall to fill out an application. The fee for a license is $45, which is usually paid when you pick up your license.

12. How do I make a public records request?

Please stop in to Village Hall.

13. Can I burn brush in the Village?

There is a burning ban in the Village of Cross Plains. The only fires that are allowed are prairie/marsh burns or recreational campfires and grills. Burning permits are required for prairie/marsh burns and can be obtained by stopping at the Village Hall. 

There is a compost site on the west side of the Village Public Works building located at 1225 Bourbon Rd. Grass clippings, leaves and garden/yard waste can be put in this area. Please put empty bags in the nearby dumpster.

14. Where can I dispose of my leaves and yard waste?

There is a compost site on the west side of the Village Public Works building located at 1225 Bourbon Rd. Grass clippings, leaves and garden/yard waste can be put in this area. Please dispose of any empty bags in the nearby dumpster.

Please note that the Village does not stop to pick up leaves that are left on the curb. These are the responsibility of the property owner.

15. When will my branches and brush be picked up?

Brush pick up in the Village is the second and fourth Tuesday of each month. You must call the Village Office at (608) 798-3241, ext 102 or email renee@cross-plains.wi.us to get your address on the list. Please remember that the Village does not pick up leaves, grass clippings or garden/yard waste. These items can be disposed of at the Village compost site located on the west side of the Village Public Works building located at 1225 Bourbon Rd.

16. Who provides our garbage and recycling pick up for the Village?

We use Town and Country Sanitation. Their number is 800-626-1915. You can find their website here.

17. What is the garbage and recycling pick up schedule?

Garbage and recyclables are picked up on Thursday except if there is a National holiday during the week, then pickup will be on Friday. Garbage needs to be to the curb by 6:00 am.

18. How do I get a new recycle bin?

You may pick up a recycle bin at the Village Hall. The cost for a bin is $10.

19. How do I get to the Police Department website?

You can find the Cross Plains Police Department website here.

20. How do I get to the Rosemary Garfoot Public Library website?

You can get to their website here.

21. How do I contact the Municipal Court?

You can contact them through their web form here.

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Parks and Recreation Questions

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1. How do I sign up for a recreation program?

Follow this link: Online Registration Website

2. The weather is inclement, is the program still running as scheduled?

Make sure to Like us on Facebook for the most current cancellations of programs and classes. All coaches will be notified ahead of time and they are responsible for notifying the parents.

3. How do I know if I am a resident or non-resident? My address says Cross Plains but it is saying I am a non-resident.

If you pay your taxes to the VILLAGE of Cross Plains and not the township.

4. Can I get a refund once I have signed up for a program?

Registration deadlines are a week prior to the program/event start date unless otherwise specified. Full refunds will not be given once a program has started unless canceled by the Rec Department.

5. When can I purchase my pool membership?

Pool memberships can be purchased as soon as our Spring/Summer Activity registration goes live in March. Passes can be purchased online or through the village office.

6. When does the pool open?

The Cross Plains Pools will always Open on Memorial Day (weather and staff permitting).

7. How far in advance can I reserve a shelter/diamond?

Shelters can be reserves for parties as soon as January 1^st for the year. Baseball/softball diamonds can be reserved at anytime. The Recreation department programs do get first dibs on all parks and fields owned by the Village.

8. Where do I find information about the Cross Plains Stingrays swim team?

Follow this Link to their website.

9. How do I sign up for the after-school club?

Click Here for more information on the After School Club and how to register. Otherwise you can contact Andrea Fullerton, Recreation Coordinator.

10. What type of payment is accepted?

The Village of Cross Plains accepts cash, check and credit card.  Make checks payable to the Village of Cross Plains.  A $25.00 service charge will be assessed to each returned check. Credit card fees may apply.

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Voting Questions

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1. How do I register to vote?

Find voter registration information here.

2. Where do we vote in the Village of Cross Plains?

Voting is done at the Rosemary Garfoot Public Library (2107 Julius St). Absentee voting can be done at the Village Hall.

3. What do the ballots look like for this election?

You can find a copy of the ballots for this election here.

4. How do I absentee vote?

If you are unable to get to the polls on Election Day, you can request an absentee ballot to be mailed or vote in person at the Village Hall prior to the date of election you would like to vote absentee in. Registered voters have until 5:00 pm the Friday prior to the date of the election in order to vote absentee. The last day to vote absentee IN PERSON is the Friday prior to the election. Absentee voting begins as soon as ballots are available to the Village.

To find more information about the process, please click here.

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Water and Sewer Questions

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1. How do I sign up for direct pay?

Stop in at the Village Hall with a copy of a voided check. There is also a form to fill out.Direct pay form

Most banks allow you to sign up for bill pay. Please contact your bank for more on this.

2. Can I make a payment online?

Yes you can! You may do so here. Please note that a fee may apply.

3. How do I transfer my water and sewer bill because I am moving?

If you are moving out of your home either due to a sale or a lease termination, please notify the Village office (608) 798-3241. Title companies will typically contact us to get a final read on the property so they can include that amount in your closing fees. 

4. How do you calculate my water and sewer bill?

You can find our calculations here.

5. What is the balance on my water bill?

You may call the Village office to get your current balance. (608) 798-3241 or sign up for an account with Payment Service Network (PSN) here. You will be able to see your balance and other information about your utility account. You do not need to make online payments with PSN to sign up for an account.

6. Why is my water and sewer bill so high?

Please call the Village office to have your consumption reviewed. (608) 798-3241

If you have a question about the water and sewer rates, please call the office.

7. How do I sign up for paperless billing?

Sign up for an account with PSN and choose paperless billing. Directions can be found here.

8. When does my balance get transferred to my tax roll?

Any outstanding balance as of September 30th needs to be paid by November 15th. As of November 15th any unpaid balances get transferred to the tax roll.

9. Does the Village offer a rebate/incentive for replacing toilets?

The Village does not participate in a rebate/incentive program at this time.